Introduction
Kairos Events Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website, www.kairoseventsltd.co.uk (the “Website”), or engage with our services. This policy complies with the General Data Protection Regulation (GDPR), the Data Protection Act 1998, and the Privacy and Electronic Communications Regulations 2003.

Information We Collect
We collect personal information through our Website and other interactions with you. The types of data we collect include:

• Contact Information: Includes your name, email address, phone number, and any other details you provide in our enquiry form.
• Event Information: Details about your event, including location, date, and specific requirements, to tailor our services accordingly.
• Usage Data: Information about how you use our Website, collected via Google Analytics, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.
• Cookies: Information collected automatically through cookies and similar tracking technologies. If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. See our Cookie Policy below for more details.
• Visitor Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How We Use Your Information
We use your personal data for the following purposes:

• To Provide Our Services: We use your contact and event information to respond to your enquiries and deliver our bar and catering hire services.
• Marketing Communications: If you have subscribed to our newsletter, we use your email address to send you updates, promotional offers, and news about our services through Mailchimp. You can unsubscribe at any time using the link provided in every email.
• Website Analytics: We use Google Analytics to understand how our visitors engage with the Website and to improve our content and services.
• Legal Compliance: To comply with applicable laws, regulations, and requests from law enforcement.
  

Legal Basis for Processing Your Data
We process your personal data based on the following legal grounds:

• Consent: For sending marketing communications and processing data collected via cookies, where you have provided explicit consent.
• Performance of a Contract: To provide you with the services you have requested.
• Legitimate Interests: For improving our services, securing our Website, and managing our business.

Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service Providers: Such as Google Analytics, Mailchimp, and other tools we use for marketing and analytics purposes.
• Legal Authorities: If required to comply with legal obligations or protect our rights.

Links to third-party privacy policies:

• Google Privacy Policy
• Mailchimp Legal Policies
• Facebook Privacy Policy
• Instagram Privacy Policy
• LinkedIn Privacy Policy

Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.

Cookies Policy
Our Website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use the following types of cookies:

• Essential Cookies: Necessary for the operation of our Website.
• Analytical/Performance Cookies: To track and measure how you use our Website.
• Functionality Cookies: To remember your preferences.

You can manage your cookie preferences through your browser settings. However, blocking some cookies may affect your Website experience.

Your Rights
Under the GDPR, you have the following rights:

• Access: Request a copy of the data we hold about you.
• Rectification: Request correction of any inaccuracies in your data.
• Erasure: Request deletion of your data where there is no legal basis for us to keep it.
• Restriction: Request that we limit how we use your data.
• Data Portability: Request transfer of your data to another service.
• Objection: Object to the processing of your data for direct marketing.

To exercise these rights, please contact us at enquiries@kairoseventsltd.co.uk.

Security
We take reasonable precautions to protect your personal data from unauthorised access, loss, or misuse. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Us
If you have any questions about this privacy policy or your personal data, please contact us at:

Kairos Events Ltd/ Karrera Ltd
Email: enquiries@kairoseventsltd.co.uk
Address: Karrera Ltd, The Street, Badwell Ash, Bury St Edmunds, IP31 3DP